Generalized Compliance, Definition(s) of

  • A (36)
  • B (19)
  • C (58)
  • D (26)
  • E (34)
  • F (43)
  • G (20)
  • H (19)
  • I (27)
  • J (11)
  • K (1)
  • L (16)
  • M (27)
  • N (18)
  • O (18)
  • P (33)
  • Q (5)
  • R (30)
  • S (59)
  • T (16)
  • U (4)
  • V (7)
  • W (39)

“Generalized compliance is an impersonal form of conscientiousness that indirectly helps others within the organization; this includes behaviors that define what a good employee ought to do, such as attendance, punctuality, working overtime, and not spending time on personal telephone calls” (Smith et al., 1983, p. 657).

Glossary Source: 

Smith, C. A., Organ, D., & Near, J.  (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68, 653-663.