CIBC Children’s Center: Case Study (2005)

Bright Horizons Inc. (2005). CIBC Children’s Center: Case study. Bright Horizons Family Solutions. Watertown, MA: Author.

“Success in the fast-paced financial services industry depends in large part on the quality and caliber of an organization’s employees. CIBC, a financial institution headquartered in Toronto, sought to become an employer of choice in Canada’s financial services industry by creating a supportive work environment that enables its employees to successfully integrate their work and personal responsibilities. One significant issue was finding child care solutions for those days when an employee’s regular child care arrangement broke down and the employee was forced to miss work in order to care for his or her child…After assessing the needs of its 3000 Toronto-based employees, CIBC decided to build a dedicated back-up child center capable of serving 41 children infant through school-age for the exclusive use of its own employees- the first center of its kind in Canada.”

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