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I am trying to activate my account and entered a new password. I get a message that there is an error with my password but it meets your criteria.
You are probably getting this error message, "Your password must contain at least 6 characters. It should include numbers, punctuation, and both upper and lowercase letters."
It is likely that your computer is configured to block a pop-up window. You may notice a warning about blocked pop-up windows near the top of your computer screen. You might want to disable this feature for this transaction or try again using a different browser.